Cookie Policy – London Plumbers 24/7 LTD
Last updated: September 2026
This Cookie Policy explains how London Plumbers 24/7 LTD uses cookies and similar technologies when you visit our website.
Cookies help websites operate correctly, remember preferences, understand how visitors use the website and, where permitted, improve the services and information provided to visitors.
This Cookie Policy should be read together with our Privacy Policy.
1. What Are Cookies?
Cookies are small files or pieces of information that may be stored on your computer, smartphone, tablet or other device when you visit a website.
Cookies can perform a variety of functions, including enabling essential website features, remembering preferences, improving website performance and helping us understand how visitors interact with our website.
Similar technologies may also be used, including local storage, pixels, scripts, tags and other technologies that store or access information on a visitor's device.
2. How We Use Cookies
London Plumbers 24/7 LTD may use cookies and similar technologies to:
Ensure the website operates correctly
Maintain website security
Remember visitor preferences
Enable website forms and other requested functions
Understand how visitors use the website
Monitor website performance
Improve website content and navigation
Measure the effectiveness of our website
Prevent fraud, abuse or malicious activity
Support advertising or marketing functions where appropriate and where permission is required
3. Strictly Necessary Cookies
Strictly necessary cookies are required for the website to function properly or to provide a service specifically requested by the visitor.
These cookies may be used for functions such as:
Website security
Maintaining website sessions
Remembering cookie choices
Protecting forms against misuse
Enabling essential website functionality
Maintaining technical website performance
Where a cookie or similar technology is strictly necessary to provide the service requested by the visitor, consent may not be required, although information about its use should still be provided. (Information Commissioner's Office)
4. Analytics and Performance Cookies
Analytics and performance technologies may help us understand how visitors use our website.
They may provide information about matters such as:
Pages visited
Time spent on pages
General website traffic
Navigation through the website
Technical website performance
Errors encountered by visitors
How visitors arrived at the website
This information can help us improve our website, services and customer experience.
Where analytics technologies qualify for an applicable legal exception, they may be used subject to the requirements of that exception, including providing clear information and an easy way to object. Where an exception does not apply, we will obtain any consent required before using them. (Information Commissioner's Office)
5. Functional Cookies
Functional cookies may be used to remember choices or preferences and provide enhanced website functionality.
These may include preferences relating to:
Website settings
Language
Display preferences
Previously selected options
Other personalised website features
Depending on how a particular technology is used, consent may be requested before it is activated.
6. Advertising and Marketing Cookies
Where our website uses advertising or marketing technologies, they may be used to measure advertising performance, understand interactions with advertising or help deliver more relevant marketing.
Advertising and behavioural tracking technologies will not be treated as strictly necessary website functions.
Where consent is legally required, these technologies will not be activated unless the visitor has made the required choice through the website's cookie controls. (Information Commissioner's Office)
7. First-Party Cookies
First-party cookies are placed directly by the website that you are visiting.
London Plumbers 24/7 LTD may use first-party cookies for essential functions, preferences, website performance or other purposes described in this policy.
8. Third-Party Cookies
Some website functions may involve services provided by third parties.
Where applicable, third parties may place or access cookies or similar technologies when their services are used on our website.
Examples may include website analytics, embedded content, maps, videos, security tools, communication features or advertising services.
Where third-party technologies require consent, they will only be enabled after the appropriate consent has been obtained.
9. Cookie Consent
Where consent is required, visitors will be provided with a choice regarding the use of non-essential cookies or similar technologies.
Consent must be based on a clear and positive choice. Simply continuing to browse a website is not, by itself, sufficient consent for technologies that require consent. (Information Commissioner's Office)
Visitors should be able to accept or reject relevant categories through the cookie controls provided on the website.
10. Rejecting Non-Essential Cookies
You may reject cookies that are not required for the essential operation of the website.
Rejecting optional cookies should not prevent you from accessing the basic functions of the website.
Certain optional features may, however, operate differently or become unavailable where the technologies needed for those features have been disabled.
11. Changing Your Cookie Preferences
You can change your cookie preferences through the cookie settings or cookie controls available on our website.
Where consent has previously been given, you may change or withdraw that choice.
Changing your preferences does not affect processing that lawfully took place before your preference was changed.
12. Browser Cookie Controls
Most internet browsers allow users to control cookies through their browser settings.
Depending on the browser, you may be able to:
View stored cookies
Delete existing cookies
Block cookies
Block third-party cookies
Allow selected cookies
Clear cookies when the browser closes
Use private or incognito browsing
Blocking all cookies may affect the operation of some websites and may prevent certain functions from working correctly. (Information Commissioner's Office)
13. Cookie Duration
Some cookies remain on a device only while the browser is open. These are commonly referred to as session cookies.
Other cookies may remain for a specified period after the browser has been closed. These are commonly referred to as persistent cookies.
The length of time a cookie remains active depends on its purpose and configuration.
Cookies should not be retained for longer than reasonably necessary for the purpose for which they are used.
14. Website Forms
Where our website contains contact, quotation, booking or enquiry forms, essential technologies may be used to enable the form to work correctly, maintain security or prevent spam and automated misuse.
Information submitted through a form may also constitute personal information and will be handled in accordance with our Privacy Policy.
15. Security Cookies
Cookies and similar technologies may be used where reasonably necessary to protect the website, visitors and our systems.
This may include technologies intended to:
Detect malicious activity
Prevent fraudulent requests
Protect website forms
Maintain secure sessions
Prevent automated abuse
Protect website infrastructure
16. Embedded Content
Our website may contain embedded content or functionality supplied by other organisations.
This could include maps, videos, communication tools or other interactive features.
Third-party providers may use their own technologies when such content is activated.
Where consent is required, the relevant content or tracking technology may remain disabled until the visitor has made the appropriate cookie choice.
17. Cookies and Personal Information
Some cookies or similar technologies may involve information that can identify a device, browser or individual.
Where information obtained through cookies constitutes personal data, its processing will also be subject to applicable data protection requirements.
Our Privacy Policy provides further information about how personal information is handled.
PECR applies to technologies that store or access information on a user's device, and the UK GDPR may also apply where the information involved is personal data. (Information Commissioner's Office)
18. Legal Requirements
London Plumbers 24/7 LTD aims to manage cookies and similar website technologies in accordance with applicable UK privacy and electronic communications requirements.
Where consent is required, we will seek the appropriate permission before activating the relevant technology.
Where a legal exception applies, the technology may be used without prior consent subject to the requirements applicable to that exception.
19. Updates to Our Cookie Use
The technologies used by our website may change as the website is updated or new functions are introduced.
We may review and update this Cookie Policy periodically to reflect changes to our website, technologies, services or applicable requirements.
The latest version of this policy will be displayed on the website.
20. Changes to This Cookie Policy
London Plumbers 24/7 LTD may update this Cookie Policy from time to time.
Any revised version will take effect when it is published on the website unless otherwise stated.
Visitors are encouraged to review this policy periodically if they wish to remain informed about how cookies and similar technologies are used.
21. Your Choices
You remain in control of non-essential cookies and similar technologies where consent or an opportunity to object is required.
You can manage those choices using the cookie settings provided on the website or the controls available through your internet browser.
London Plumbers 24/7 LTD respects visitors' privacy and aims to use cookies and similar technologies transparently, proportionately and only for appropriate website purposes.